The Service is designed for health plans and is not intended for use by individuals for personal, family, or household purposes or to collect personal information for those purposes.
Information you provide to us. You may provide us with the following categories of personal information:
Automatic data collection. We and our service providers may automatically log the following information about you, your computer or mobile device, and your interaction over time with the Service and our communications:
Cookies and similar technologies. The following technologies facilitate some of the automatic collection described above:
If you do block or reject these technologies, certain areas or features of the Service may not work or be accessible.
Third-party sources. We may combine personal information we receive from you or collect automatically when you use the Service with personal information we obtain from other sources, such as:
We may use your personal information for the following purposes or as otherwise described at the time of collection:
Service delivery and business operations. To provide and communicate with you about the Service, including through support and administrative communications, and to operate our business (including through IT operations and maintenance).
Marketing. To send you direct marketing communications. You may opt-out of our marketing communications as described in the Opt-out of marketing communications section below.
Research and development. For research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified and/or anonymized data from personal information we collect. We make personal information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze, improve and promote the Service and our business.
Compliance and protection. To comply with applicable laws, lawful requests, and legal process (such as to respond to subpoenas or requests from government authorities), and to protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims), including by enforcing the terms and conditions that govern the Service, and taking steps to prevent, investigate and deter fraud, cyberattacks or other unauthorized, unethical, or illegal activity.
Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, marketing, customer research, analytics, artificial intelligence, chatbot functionality, cybersecurity).
Other Application users. Other Application users from your organization or team will be able to see any comments or other content that you chose to post to the Application, as well as your Application profile.
Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. Parties (and their advisors) to business transactions (and negotiations and due diligence preceding such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, CoHelm or our affiliates (including, in connection with a bankruptcy or similar proceedings).
Access or update your information. You may review and update certain CoHelm account information within your account.
Opt-out of marketing. You may opt-out of marketing emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you opt-out of promotional emails, you may continue to receive service-related and other non-marketing emails.
Cookies. The settings of most browsers let you remove or reject cookies. See the cookies and similar technologies section above for more information about your choices.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
The Service may link to or integrate with websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or other online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.
We employ technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.
We are headquartered in the United States and may use service providers that operate in the United States and other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.